www.grubhub.com – How to cancel your GrubHub order and get a refund
In a remarkably short period, one may place a takeout order from any of the hundreds of neighboring eateries utilizing applications like GrubHub. On the other side, there are times when you must act so quickly that you mistakenly or incorrectly place an order. You can thus cancel your GrubHub order in certain circumstances and receive a full refund.
For any reason, you can cancel an order that was placed via the GrubHub app. You should be informed that there is a limit and that you won’t get your money back right away if you cancel your purchase. The steps for canceling your Grubhub order and receiving a refund are provided below.
HOW TO CANCEL YOUR GRUBHUB ORDER AND GET A REFUND
- The Grubhub app’s home screen’s “Orders” section will display the purchase you made there. You must go to their official website and follow the instructions there to cancel the order and ask for a refund. Just keep reading to find out more about how to do it and to remember the right way to cancel and get a refund.
BEFORE CANCELING YOUR ORDER, REMEMBER THE FOLLOWING:
- Using the Orders tab in the app, you may cancel orders on Grubhub, but doing so necessitates speaking with a customer service representative.
- Your order cancellation on Grubhub does not necessarily mean that you will receive a refund.
- You might not be able to cancel your Grubhub order if the restaurant has already sent it.
HOW TO CANCEL A MISTAKENLY PLACED GRUBHUB ORDER
- Open the Grubhub app on your smartphone, then select Orders from the toolbar at the bottom of the display.
- At the very top of this page, information regarding your current order ought should be visible. Tap it.
- When you hit the Help button in the top-right corner of the screen, a drop-down menu of your options appears. Choose Cancel order from this list.
- After giving a reason for your cancellation, tap the “Chat with Us” button.
- A chat window will open and a customer care representative from Grubhub will contact you at this point. Give them a chance to review your order, and they’ll tell you if you have the option to cancel it or not.
- Although a Grubhub customer service agent will try to help you cancel your order, if the restaurant has already prepared and shipped your meal, it is probably too late for Grubhub to be able to change your order. If you are still determined to cancel, you must call the restaurant and speak with a representative there directly.
HOW TO CANCEL AN ORDER ON GRUBHUB AND RECEIVE A REFUND
- When you cancel your order on Grubhub promptly, the customer service agent you speak to ought to be able to execute your refund right away. If this is not the case, you must personally contact a Grubhub representative.
- You can also contact Grubhub by phone at 1-877-585-7878. Even though it can take some time, you should eventually be able to speak with a live person who can help you secure a refund.
- By selecting the incorrect order from the Orders menu, then clicking the Help button in the top-right corner of the screen, you can also chat with an agent online.
- Also, please be aware that reimbursements do not always occur and that, even when they do, the processing time may extend to five business days.
WEBSITE FOR OFFICIAL HELP
- If nothing else works, you can reach them through https://www.grubhub.com, which is their official website.
Conclusion: So, this is how you may get a full refund if you accidentally placed a GrubHub order and then cancel it. The procedure is extremely simple, and if you follow the directions to the point, you should be able to complete it quickly.